Appointments & Questions

405.275.0990

New Clients Welcome!

Hospital Policies

We strive to keep Shawnee Animal Hospital a welcoming and efficient veterinary practice. In order to meet this goal, we have developed several policies to ensure that all of our clients and patients feel safe, and our appointments are timely.

 

Appointment Schedule

To serve as many clients as possible at their convenience, we operate on a scheduled appointment system. If you would like to schedule a wellness visit, please give us a call at 405- 275-0990, and our kind and professional reception staff will help you plan an appointment at a time that works for you.

We are also available for emergency appointments, both at the clinic and for house or farm calls. If you are having an emergency, please do try to call as soon as possible, even if it is in the car while you are on your way here.

If you have an emergency after our regular business hours, please call the front desk. The on-call veterinarian will return your call shortly.

 

Patient Arrival Policy

We ask that all animals are restrained when waiting for their appointment in our lobby. For dogs, this typically means they are leashed. Cats, smaller dogs, and exotic animals are typically crated.

No matter how well trained or well-behaved, we find that this policy is in the best interest of safety for all parties.

 

Payment Policy

All payment is expected in full at check-out. To help you plan, our reception staff is always happy to provide a cost estimate. But, please understand, that estimates do not always reflect final cost.

We accept cash, checks, debit, and all major credit cards. CareCredit and some pet insurance plans are also accepted. If you decide to use pet insurance, be sure to contact your insurer if you are unsure about their specific policies.